1. Introduction
Welcome to LSC Lifestyle Limited, trading as “LSC Lifestyle” (“we”, “us”, “our”). By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, you must not use our website or services.
Please read these terms carefully before making a purchase.
2. Company Information
Company Name: LSC Lifestyle Limited
Trading Name: LSC Lifestyle
Email: lsclifestyle@hotmail.com
3. Products and Services
We specialise in the sale of luxury second-hand goods, including watches and high-end accessories. All items are carefully inspected, authenticated, and assessed for quality before being offered for sale.
Due to the nature of second-hand goods, items may show signs of previous wear, which will be reflected in their condition and pricing.
4. Orders and Payment
4.1 Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion, including in cases of pricing errors, stock availability issues, or suspected fraudulent activity.
4.2 Payment Methods
We accept a range of payment methods, which will be displayed during checkout. Payment must be received in full before an order is dispatched.
4.3 Pricing
All prices are listed in GBP (£) and include VAT where applicable.
5. VAT Margin Scheme
LSC Lifestyle operates under the VAT Margin Scheme for second-hand goods.
- VAT is calculated only on the margin (the difference between the purchase price and the selling price).
- VAT will not be shown separately on invoices, in accordance with HMRC regulations.
For further information, please refer to HMRC guidance on the VAT Margin Scheme.
6. Shipping and Delivery
6.1 UK Delivery
We offer free next-day insured UK delivery via Royal Mail Special Delivery Guaranteed by 1 pm. Orders placed before the daily cut-off time will be dispatched the same working day.
6.2 International Delivery
International shipping is available upon request. Additional shipping costs, taxes, and customs duties may apply and are the responsibility of the customer.
6.3 Risk and Title
Risk in the goods passes to you upon delivery. Ownership of the goods transfers once full payment has been received.
7. Returns and Exchanges Policy
Due to the nature of our business in selling second-hand goods, each item is individually priced and subject to market fluctuations. The costs associated with sourcing, authenticating, insuring, and servicing our watches significantly outweigh any potential decrease in value. For this reason, we do not offer refunds, except where required by law or in cases of counterfeit items.
7.1 Exchanges
If you are not completely satisfied with your purchase, you may request an exchange within 14 days of receiving your order, subject to the conditions below.
7.2 Eligibility for Exchange
To be eligible for an exchange:
- The item must be returned in the same condition as received, unworn or unused, with all tags attached and in its original packaging.
- Proof of purchase must be provided.
You must contact us at info@thewatchlabuk.co.uk before returning any item for approval. Items returned without prior approval will not be accepted.
7.3 Damaged or Incorrect Items
Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, you must contact us immediately so we can investigate and provide an appropriate resolution.
7.4 Non-Exchangeable Items
The following items are not eligible for exchange:
- Custom-made or personalised items
- Gift cards
- Sale or discounted items
8. Authenticity Guarantee
We guarantee the authenticity of all products sold. If an item is proven to be counterfeit, we will offer a full refund or exchange, subject to verification.
9. Limitation of Liability
To the fullest extent permitted by law, LC Lifestyle Limited shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website, services, or products.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
10. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions regarding these Terms of Service, please contact us at lsclifestyle@hotmail.com